Terms of Service

Terms of Service

Last updated: 26 August 2026. These terms govern purchases on ferupa.com, operated by Glowbright LTD ("FERUPA").

Orders & payment

All prices are in EUR, VAT included where applicable. An order is accepted when you receive our confirmation email. We may refuse or cancel orders in case of pricing errors or suspected fraud.

Shipping

We ship within the EU. Estimated delivery times are shown at checkout and on product pages; they are estimates, not guarantees.

Right of withdrawal (EU)

You have 14 days from delivery to withdraw from your purchase without giving a reason, and a further 14 days to return the items unused and in original condition. Return shipping is at your cost unless the item is faulty. Refunds are issued to the original payment method within 14 days of receiving the return.

Faulty items

EU legal guarantee applies. If an item arrives damaged or develops a fault, contact us and we will repair, replace, or refund.

Liability

Nothing in these terms limits rights you have under mandatory EU consumer law.

Contact: via ferupa.com/pages/contact.